At Ready Set Plumb (ABN: 76 167 172 394), we are committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles.
1. Information We Collect
We may collect the following information from you:
- Name and contact details (including email address and phone number)
- Property address for quoting and servicing
- Information about your plumbing requirements
- Other information relevant to customer surveys and/or offers
2. How We Use Your Information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping and invoicing.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided.
3. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
4. Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.
5. Third Parties
We do not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
6. Contact Us
If you have any questions or concerns regarding our privacy policy or the use of your personal information, please contact us using the following details:
Ready Set Plumb
Address: 24/28 Barcoo Street, Roseville NSW
Phone: 0422 704 670
Email: office@readysetplumb.com.au
